Refund & Return Policy

At C3 Creation, we take pride in the quality and uniqueness of our handcrafted and carefully curated boutique items. If you are not entirely satisfied with your purchase, we’re here to help!

Return Policy

• We accept returns within 7 days of delivery, under the following conditions:
  • The item must be unused, unworn, and in its original packaging with tags intact.
  • Items must not be damaged, washed, or altered.
  • Proof of purchase (receipt/order confirmation) is required.
  • Returns are only accepted for products purchased through our official website (www.c3creation.com).

Non-Returnable Items:

• Custom-made or personalized items
• Sale or discounted items
• Accessories and innerwear (due to hygiene reasons)

Refunds

• Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7–10 business days.
• Refunds will be credited to your original payment method.
• Shipping charges are non-refundable.

Exchange Policy

• We currently offer exchanges only for size-related issues.
• To request an exchange, contact us at support@c3creation.com within 7 days of receiving the item.
• Exchanges are subject to availability.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service or purchasing shipping insurance.
• We are not responsible for lost or damaged return shipments.

How to Initiate a Return or Exchange?

• Email us at support@c3creation.com with your order number and reason for return/exchange.
• Our team will respond within 24–48 hours with return instructions.
• Once we receive and inspect the item, we'll process your refund or exchange.

Questions?

For any questions or concerns about our Refund & Return Policy, please contact us:

Email: support@c3creation.com

Phone/WhatsApp: [+91-XXXXXXXXXX]

Website: www.c3creation.com